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(Click for frequent words.) 63 Fred Reichheld 63 Net Promoter 57 Reichheld 57 Satmetrix 55 Reputation Pulse 54 Customer Experience Rankings 51 Reputation Quotient 51 iPerceptions Satisfaction Index iPSI 51 ACSI methodology 50 Customer Loyalty Index 50 STELLAService 50 Empirum 50 Keynote Transaction Perspective 49 Vividence 49 Netezza Performance Server 49 Anticipation Advantage 49 conjoint analysis 49 EquiTrend 48 WebPosition 48 Employee Satisfaction 48 myFICO 48 balanced scorecard 48 Ace Metrix 48 Client Satisfaction 48 Dynamic Logic MarketNorms 48 customer satisfaction 48 Healthy Eating Made Easier 48 metrics 48 TeaLeaf Technology 48 NCQA accreditation 48 Taleo Performance 48 SaaS Showplace Award 48 MarketNorms 48 Keynote Competitive Research 48 Deliberate Listening 48 WebSideStory Search 47 HEDIS ® 47 Global Reputation Pulse 47 Cognisco 47 Customer Experience ACE 47 Customer Loyalty 47 ZoomPanel 47 NetTracker 47 TMap 47 Reputation Institute 47 Empathica 47 ForeSee 47 SPECjAppServer 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