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(Click for frequent words.) 59 Customer Lifecycle Management 59 Convergent Charging 58 cVidya 58 FraudView 57 Revenue Maximization 56 Subex Azure 56 Communication Service Providers 55 Inter mediatE 55 Subex ROC 55 Intec Roaming 55 MoneyMap 55 FraudView TM 55 convergent billing 55 InterconnecT 54 FraudView ® 54 MoneyMap ® 54 OSS BSS 53 Telecom Expense 53 Comptel Convergent Mediation 53 Next Generation OSS 53 NGOSS 53 Interconnect Billing 53 Assurance Solution 53 Billing Mediation 53 Subex 53 interconnect billing 53 convergent mediation 52 Redknee Turnkey Converged Billing 52 IP Centrex 52 Amdocs OSS 52 QoE 52 Billing Solution 52 Continuous Monitoring 52 Hosted IP PBX 52 BSS OSS 52 Astellia 51 Wireless Backhaul 51 Number Portability 51 NetBoss 51 FusionWorks 51 Convergys Rating 51 vCom Solutions 51 SCIM 51 Provisioning Solution 51 Convergent Billing 51 Broadband Telephony 51 Optimization Platform 51 Service Delivery Platforms 51 SMSC MMSC 50 Converged Billing 50 Invoice Processing 50 Amdocs Cramer 50 CSPs 50 Converged Communications 50 Tatara Mobile 50 Velocent 50 Intec Mediation 50 IMS NGN 50 Amdocs Enabler 50 Harmonic MediaPrism 50 Comverse ONE 50 Decisioning 50 Femtocell 50 Subscriber Data 50 Airwide 50 Convergys Infinys 50 RADCOM Omni Q 49 Activation Solution 49 Sylantro Synergy 49 Comverse Converged Billing 49 Selects Amdocs 49 SIPware 49 Carrier Cockpit TM 49 Voice Quality Assurance 49 Nextone 49 Continuous Compliance 49 Orga Systems 49 Openet FusionWorks 49 Ecutel 49 Billing 49 Cellular Backhaul 49 TeleStrategies 49 NetBoss XT 49 Movistar Argentina 49 eTOM 49 Event Correlation 49 Capability Interaction 49 Lucent IMS 49 NGN IMS 48 Evolving Systems Dynamic 48 Comverse Billing 48 Automated Compliance 48 PacketSmart 48 TrueSource 48 Amdocs Compact Convergence 48 Convergys Smart 48 Proactive Risk 48 MXES 48 IBM Tivoli Netcool 48 Management TEM 48 EliteAAA 48 TeleManagement Forum 48 Dynamic SIM Allocation 48 Optimization Solution 48 Customer Interaction Management 48 LTE EPC 48 Cirrus Softswitch 48 convergent charging 48 eglue InterAct 48 Telchemy 48 Asset Lifecycle Management 48 Telarix iXTools 48 Dynamic Pricing 48 Vintela Authentication Services 48 Amdocs jNetX 48 softswitching 48 Enterprise Spreadsheet 48 Database Auditing 47 QOE 47 Accuris Networks 47 JacobsRimell 47 Hosted Unified Communications 47 mySAP SRM 47 Customer Experience Management 47 Convergent Mediation TM 47 Dataupia Satori Server 47 WLAN Roaming 47 Packet Transport 47 Stratecast 47 Intec InterconnecT 47 Apliman Technologies 47 Polystar OSIX 47 Infinys 47 Business Continuity Management 47 6DegreesIP 47 MasterClaw 47 IPTV Middleware 47 DIGITALK 47 Amdocs ClarifyCRM 47 IP multimedia subsystem 47 Workforce Optimization WFO 47 Digital Fuel ServiceFlow 47 LifeCycle Management 47 Delivery Platform 47 Packet Core 47 Optimization 47 OSA Parlay 47 Maturity Model 47 Outage Management 47 Nortel Networks Succession 47 VoBB 47 Operax 47 Telsasoft 47 QuesCom 47 Amdocs Billing 47 Belgacom ICS 47 MVNE 47 Connexn Technologies 47 ERP Implementation 47 Ari Banerjee 46 Wireless Intrusion Prevention 46 Deploys Acme Packet 46 Governance Risk Compliance 46 ROMTELECOM 46 Oracle Mantas 46 TM IRM 46 SevOne Performance Appliance 46 AccuROAM 46 NetBoss R 46 SIPware Prepaid 46 Partner Relationship Management 46 multiservice switching 46 Fraud Control 46 Electronic Billing 46 Selects VocalTec 46 Workforce Optimization 46 Comarch 46 Comptel Provisioning 46 Singl.eView 46 Motorola PartnerSelect ISV 46 STG Billing 46 Sicap 46 Nobill 46 Emptoris Sourcing 46 Converged Networks 46 Delivery Platforms 46 EngageIP 46 portability NP 46 Telecoms 46 Multivendor 46 Soapstone PNC 46 Drishti Soft 46 NAT Traversal 46 DataFlux Data 46 Automated Provisioning 46 NetCracker OSS 46 Converged Messaging 46 NGN 46 Mobile Backhaul 46 Movistar Chile 46 messaging SMS MMS 46 Converged Applications 46 BI DW 46 FTS Leap 46 Turnkey Converged Billing 46 EIPP 46 Volubill 46 Earned Value Management 46 Ariba Invoice 46 Provisioning 46 MARCUS Fleet 46 Single RAN 46 SmartTrust 46 Subex Azure Ltd 46 Vertek 46 SDPs 46 CommProve 46 Risk Mitigation 46 Clarus Systems 46 Kenan FX 46 EMS TrafficNet 46 Comptel Dynamic OSS 46 Enterprise Instant Messaging 46 Performance Monitoring 46 Ericsson Mobile Softswitch 46 TriZetto Advantage 46 GRQ 46 NetCentrex 46 Nokia Siemens Siemens Networks 45 IPTV VoD 45 Tatara Convergence Server 45 HP OpenCall 45 Telelogic DOORS 45 OSS Observer 45 ConceptWave Order Care 45 Femtocell Gateway 45 Customer Retention 45 Exigen 45 Tribold 45 NBS VoICE 45 Nokia NetAct 45 ProviderPoint 45 AfricaCom Awards 45 telecom operators 45 Alepo 45 Analytic Applications 45 Delivery Framework 45 Seamless Access 45 Fixed Telephone 45 Unified MBX 45 RevChain 45 Stratix Mobile 45 OnviCenter 6 45 Enhance Customer 45 UTOPY SpeechMiner 45 FCAPS 45 Intec Interconnect 45 Telution 45 Omnitele 45 IntelliConnect System 45 TI PIQUA 45 3G Femtocell 45 Telefónica Móviles España 45 Selects Kofax 45 Backhaul Strategies 45 Cerillion 45 Sanjay Mewada 45 ESKADENIA ® 45 VoIP 45 intercarrier billing 45 Roaming Hub 45 GeoProbe 45 CableEdge 45 Turbo Charging 45 WAP Billing 45 WiMAX Backhaul 45 Celtro 45 TM Forum Frameworx 45 DataXtend SI 45 Interaction Analytics 45 Empirix Hammer XMS 45 Hosted VoIP 45 Continuous Controls 45 Netformx 45 Account Updater 45 Amdocs Mediation 45 IPCentrex 45 Document Process Automation 45 Intelligent Networking 45 Packet Optical 45 Selects Comverse 45 Vulnerability Analysis 45 Hosted Telephony 45 CPE WAN 45 NRTRDE 45 IP MPLS Ethernet 45 Segue TM 45 NetCracker OSS solution 45 convergent billing solution 45 EtherSpeak 45 Provisioning System 45 postpaid billing 45 Mobile Convergence FMC 45 PortaSwitch Procinctus 45 Hosted IVR 45 VocalTec Essentra 45 Covergence Eclipse 45 Verscom 45 Application Provisioning 45 GSM CDMA 3G 45 IT Governance Risk 45 Managed Services 45 Service Delivery Platform 45 EDGE Evolution 45 Comverse MMSC 45 Structured Content 45 RapidSure Policy Administration 45 Eurotel Praha 45 Kabira Provisioning 45 Operator Selects 45 Highdeal Transactive 45 Micromuse Netcool R 45 IT Process Automation 45 Integrien Alive 45 VSGi 45 Next Generation Telecoms 45 Next Generation Messaging 45 eServGlobal 45 FlexFinance ® 45 Avotus 45 VoIP Peering 45 Payment EIPP 45 CA SiteMinder Web 45 IEX TotalView Workforce 44 Intec Telecom 44 Disaster Recovery Business Continuity 44 uReach Converged Services 44 MetaSphere 44 Neural Technologies 44 mW SMART 44 UnderRight 44 VoIP Gateways 44 Tone ReliaTel 44 Roaming Solution 44 Enterprise Data Warehousing 44 Value Chain 44 Convergent Mediation 44 MMTel 44 Leap RevChain 44 XIUS 44 Resident OneBill 44 FrontRange HEAT 44 TrueProtect 44 Tertio Service 44 Stratecast division 44 Converged IP 44 Hosted PBX IP Centrex 44 Convergin 44 Messaging Platform 44 Managed IP Telephony 44 BMC ProactiveNet Performance 44 VoIP Logic 44 Maturity Assessment 44 Multimedia Subsystem IMS 44 iXTools ASP 44 Verticalnet XE 44 Alarm Monitoring 44 Movicel 44 Telesens 44 Netrac 44 Cable MSO 44 SMS USSD 44 ServAssure Live 44 Comfone 44 E Invoicing 44 Voice Messaging 44 MATERNA 44 UTRAN 44 Datawatch Dashboards 44 3GPP IMS 44 Openet 44 Global PAYplus 44 Wireless M2M 44 Cable Telephony 44 Secure Content 44 End User Experience 44 Telefonica Moviles Peru 44 Adaptive Clinical Trials 44 U WISS 44 AppTrigger Ignite 44 fs cdn 44 SANlogics 44 TrueVue 44 Consumer Centric Merchandising 44 Intermedia Launches 44 MQSubscribe 44 IDX TLKM 44 NexTone IntelliConnect System 44 Coordinate Technologies 44 Management mySAP CRM 44 Swapcom 44 Ethernet Backhaul 44 PWLAN 44 selects Alcatel 44 Intec Telecom Systems 44 hosted dialer 44 ROI TCO 44 mobile convergence FMC 44 Telephony 44 Optimisation 44 TOTAL RADIO 44 Data Cleansing 44 DxCG 44 Cellular M2M 44 XIAM 44 VoIP Telephony 44 Traffic Redirection 44 Orca RiGHTv 44 superclass softswitch 44 Manoranjan Mohapatra CEO 44 Crestel 44 Italtel 44 Invoice Management 44 Siemens SURPASS 44 Softswitch 44 StarPoint IP 44 QoS CoS 44 Ericsson Telephony Softswitch 44 Intrusion Prevention 44 NBBS 44 MTOSI 44 IP Assure 44 iDigi Tank 44 LogicaCMG Next Generation 44 Tatara Subscriber Gateway 44 METAspectrum 44 Cost Estimation 44 Issue Tracking 44 Leap Billing 44 Auxis 44 Callidus Software TrueComp 44 Delivery Platform SDP 44 XSP ™ 44 W-CDMA/HSPA 44 Digité 44 Ascade 44 Virtual Ark 44 Carrius 44 eService 44 AfricaCom 44 Mariner xVu 44 IPsphere 44 Alcatel LucentAlcatel Lucent 44 Bulgaria Mobiltel 44 Alcatel Lucent IP MPLS 44 MagnaQuest 44 Deploys Amdocs 44 Protocol Stack 44 Application Performance 44 Performance Benchmarking 44 Mercury BTO 44 Blueprint Requirements Center 44 Cost Routing 44 Communicado Streamline 44 Document Output 44 B2Bi 44 MetaSolv 44 Converged Communication 44 RedSky Technologies Inc. 44 Tekelec 44 Accanto 44 RoamerNet 44 CIRPACK 44 Wireline Broadband 44 ITSP 44 Ethernet MPLS 44 Cramer6 OSS Suite 44 Omvia 43 FINCAD Alliance 43 Mobile Softswitch 43 Acision SMSC 43 Carrier IP Telephony 43 Business Continuity Disaster Recovery 43 BSCS iX 43 Backhaul 43 Comviva 43 Arbor Peakflow SP 43 ERICSSON Ericsson 43 Managed SSL VPN 43 Dash# 43 Teleunit 43 Avaya Compliant 43 Novarra Vision 43 Kirusa Voice SMS 43 Cellular Performer 43 HSCSD GPRS 43 Number Portability Number 43 Six Sigma Qualtec 43 Service Providers 43 Proximetry AirSync 43 Leap BCE 43 ConceptWave 43 Olista 43 Operations Map eTOM 43 NGIN 43 INSYSTEK ® 43 Managed Firewall 43 Alopa 43 Openwave Passport 43 Nextiva IP Video 43 Invoice Insight 43 ClickSoftware ClickSchedule 43 Tektronix Unified 43 ResponseTek 43 Agentless 43 ReliaTel 43 Logan Orviss 43 Telinta 43 BillSoft 43 ngHLR 43 EAM CMMS 43 Parature Customer Service 43 Mainframe Rehosting 43 Mobitel Slovenia 43 Spirent Landslide 43 Ratemaking 43 Atlantique Telecom 43 Virtual Voucher 43 OneAPI 43 GIS geospatial 43 Visibility Into 43 Neocase HR 43 BWA WiMAX 43 SAP BusinessObjects Edge 43 Amrica Mvil 43 Management Suite BPMS 43 Elitecore 43 Vulnerability Scanning 43 Syndesis 43 Epitome Systems 43 dcLINK ® 43 Data Deduplication 43 Avotus ICM 43 SIP Session 43 IP Telephony 43 Amitelo 43 netCLARUS 43 TaaS 43 Softswitches 43 Oracle Hyperion Essbase 43 Operational Effectiveness 43 Accolade WCS 43 Smart Metering 43 Converged Device 43 NettGain 43 Requirements Definition 43 Saama Technologies 43 CA eHealth 43 Bytemobile Unison 43 Talisma Customer Interaction 43 Enterprise Inventory Optimization 43 Femto Cell 43 Infinys Rating 43 SOA Governance 43 blee p 43 Infranet 43 Lleida.net 43 Initiate Provider 43 RedMAX 4C TM 43 AirMessenger Router 43 Blazent 43 NextPoint 43 Eskadenia 43 Brix Networks 43 IKEv2 43 Lead Nurturing 43 SoftLayer Launches 43 Relationship Management System 43 SS7 Signaling 43 MobileNext 43 PCI DSS Compliance 43 Roadmapping 43 Electronic Invoice Presentment 43 IP NGN 43 IDAS 43 Optial 43 Datanet 43 Evantix 43 Zad Mobile 43 Streamlined Collections 43 Contingent Workforce Management 43 NextNine 43 ITL.L 43 EdgeMarc VoIP VPN 43 MaaS# 43 deployed picocell 43 Jinny Software 43 ITOM 43 Espial Evo 43 CommADVISOR 43 Massive Scalability 43 Redknee NGRC 43 aXs GUARD Gatekeeper 43 Taqua MobileWorks 43 Electronic Invoicing 43 NetCracker 43 Threat Mitigation 43 MyCaller 43 Circuit Switched 43 eFLOW Invoice Reader 43 Megisto 43 ManageEngine Applications Manager 43 Aepona Causeway 43 SIP Application Server 43 Savvion BusinessManager 43 Biological Wastewater Treatment 43 eMOBUS 43 Risk Management 42 Redi2 Revenue Manager 42 Aptilo WiMAX CSN 42 Vo Fi 42 Trusted Identity 42 Workload Automation 42 CA Clarity 42 Avotus Intelligent Communications 42 FTS Leap Billing 42 Versera ICE 42 ServiceFlow 42 Quadruple Play 42 Openview 42 CSG Kenan 42 Teleopti CCC 42 BusinessManager 42 mindWireless 42 IMS architectures 42 LTE cdma# 42 Blueslice 42 Intervoice Voice 42 Vendor Landscape 42 Comptel 42 Managed Telephony 42 Intrado V9 1 42 TioLive 42 Redi2 42 uReach 42 Data Warehousing 42 Jeitosa 42 Inc. Nasdaq OPNT 42 Endpoint Protection Platforms 42 VitalSuite ® 42 Enables Service Providers 42 Content Storefront 42 Strativity 42 Comdasys 42 Compliance GRC 42 Selects Alcatel Lucent 42 Echelon Networked Energy 42 IPTV Ecosystem 42 Intec Convergent Billing 42 IP NGN architecture 42 RedDot XCMS 42 mCore 42 IPv#/v# 42 Hosted IP Telephony 42 Velocix Digital 42 Siebel Customer Relationship 42 Ethernet Switching 42 Codetel 42 Mitigate Risk 42 Granular Configuration Automation 42 Application Integration 42 Interworking 42 Mailstream 42 Parlay X 42 IETF SIP 42 postpaid prepaid 42 NetOmnia 42 ITIL compliant 42 ShoreTel Unified Communications 42 Frameworx 42 MyNetonomy 42 Voice Response 42 Oblicore Guarantee 42 MNOs 42 Managed Router 42 Advanced Routing 42 IDeaS Revenue 42 Essentra BAX 42 VoluBill 42 Successfully Completes SAS 42 Telefónica O2 Czech Republic 42 Bill Presentment 42 Intercarrier 42 InfoVista 42 Manager r#.# [001] 42 Netcool solutions 42 3PAR Adaptive 42 AirGate MMS 42 #G/#G/LTE 42 MEF certification 42 Femtocell Solution 42 Sapiens INSIGHT TM 42 Eyal Harari RADCOM 42 International AFSMI 42 Desktop Virtualisation 42 Vindicia CashBox 42 FTS Leap TM 42 Multichannel Campaign 42 Access Concentrator 42 IDENTEC 42 HDI Support 42 Location Enabled 42 Telecom Operators 42 MasterCard RPPS 42 Switched Ethernet 42 RADCOM 42 Document Processing 42 Managed Mobility 42 Vendor Relationships 42 AXIOSS 42 AireSpring 42 AML Compliance 42 Improve Customer Satisfaction 42 Optical Mesh 42 CostGuard 42 GSMA PathFinder 42 Content Adaptation 42 Xorcom 42 RedMAX 4C 42 FASTWEB 42 BroadWorks platform 42 Column5 Consulting 42 ASN Gateway 42 OpsPlanner 42 Fixed Line 42 Fulfillment Logistics 42 iXLink 42 Routing Solution 42 Switching Routing 42 OSS Transformation 42 ZyEdge 42 telephony 42 INSYSTEK 42 Payroll Processing 42 MDSL 42 ATIO 42 Powerful CMS 42 Productivity Improvement 42 Starhome 42 SAFARI C3 42 Wi-Fi/Cellular 42 Workflow Automation 42 Callidus TrueComp 42 QuickVision 42 Connectiva Systems 42 BroadWorks VoIP application 42 Interconnection 42 Telefonica de Espana 42 VitalQIP 42 PROVISO 42 LoopCare 42 ebXML Registry 42 System SPMS 42 Achieves Cisco 42 Email Deliverability 42 Echelon NES 42 Amdocs CES 42 VAS 42 CDMA# [002] 42 PSE SPTT.PR 42 Ariba Supplier Performance 42 TeliaSonera TeliaSonera 42 Router SR 42 GRC Governance Risk 42 MNO 42 Delivery Channels 42 Earned Value 42 BSG Clearing Solutions 42 Inclarity 42 EMA Radar 42 Vercuity 42 OneVu 42 EdgeMarc Network Services 42 Si.mobil 42 UCN inContact 42 SIP trunking 42 OPSC Gold 42 Zagada 42 Remote Managed 42 UTStarcom RollingStream IPTV 42 BMC ITSM 42 Sage ERP Accpac 42 Evolving Systems Tertio 42 NICE SmartCenter suite 42 Proficy Change 42 Spreadsheet Control 42 ZON TVCabo 42 Broadband Subscriber 42 BECS 42 Broadband Access 42 Tzunami 42 Local Multipoint Distribution 42 SAP BusinessObjects BI 42 Telcordia Fulfillment Suite 41 AVOLENT 41 Postini Perimeter Manager 41 NICE Interaction Analytics 41 Etherjack 41 Incentive Compensation Management 41 TeleStrategies Billing 41 i conX 41 CallCenterAnywhere 41 Criticom Monitoring Services 41 Accanto Systems 41 Computer Assisted Coding 41 REVPORT TM 41 MPLS IP VPN 41 CEFEX 41 KPO Knowledge 41 Management mySAP SCM 41 Electronic Invoice 41 Axerra 41 User Provisioning 41 nGenera Customer Interaction 41 GSM Gateways 41 HP RealTime Charging 41 Comverse HUB 41 SS7 41 ITIL Version 3 41 Nokia Intellisync Device 41 Empirix Hammer 41 Cerylion 41 Application Delivery 41 IPitomy 41 LogiSense 41 Lucent BSR 41 Clevest 41 Unified Customer Interaction 41 Telenity 41 Unified Communication 41 Celstream 41 Comverse BSS 41 WHMCS 41 Telematics Service Providers 41 Virtual Tape Libraries 41 Soft Switch 41 VoDSL 41 Motorola Canopy wireless 41 Audio Conferencing Services 41 Comcel 41 Euronext Paris Alcatel 41 Progress Savvion BPM 41 Inc QSII 41 Module Enables 41 Evo IPTV 41 BlueNote 41 ClixSmart 41 Millicom Tigo 41 Crop Yield 41 Yoigo 41 Telecommunication Equipment 41 embeddedMIND 41 Carrier Scorecard 41 Telcos 41 Ameyo 41 eCare 41 IPDR 41 Vulnerability Assessments 41 integration EAI 41 Automation PSA 41 Agile BI 41 1xEV DV 41 HuaweiHuawei 41 Optivon 41 prepaid postpaid 41 Aptilo 41 GSM UMTS 41 SIP Trunking 41 Wireless Intrusion Detection 41 @ MBAF 41 Telco 41 OBIEE 41 Risk Navigator 41 ServicePDQ 41 LODESTAR 41 SAP Endorsed 41 Glimmerglass Networks 41 Management EPM 41 Aithent 41 Comverse ONE Billing 41 SS#/C# 41 Alcatel Lucents 41 Pactolus SIPware 41 BrT 41 RealEC 41 Bluespring 41 convergent prepaid 41 AAA Authentication Authorization 41 Expense Management 41 mCel 41 Governance Risk Compliance GRC 41 Handset Manufacturer 41 PRNewswire FirstCall ECtel Ltd. 41 Paraxip 41 Frame Relay ATM 41 femtocell convergence 41 nFX SIM One 41 GPON Gigabit Passive Optical 41 Winning Notification 41 MobilTel 41 Telecomunicações 41 Quantitative Risk 41 Function PCRF 41 VOIP 41 TRIAD adaptive control 41 Cloud Lifecycle Management 41 Distributed Capture 41 DDoS Mitigation 41 Trunking 41 Clinical Documentation 41 Supplier Enablement 41 Outbound IVR 41 IP Multimedia Subsystems 41 MetraNet 41 Service Optimization ITSO 41 Supply Chain Execution 41 Egypt EGX ETEL.CA 41 Voice Enabled 41 VoiceLog LLC 41 WIPS 41 GENBAND GENiUS 41 eCAS 41 Carrier Billing 41 PacketCable compliant 41 Motorola PoC 41 Managed WAN Optimization 41 Telcordia 41 PASSUR Landing Fee 41 Customer Churn 41 IPFA 41 Managed Service Providers 41 z RF 41 Aptilo Networks 41 Platform ECP 41 WAN Emulation 41 Intelligent File Transfer 41 Meet Stringent 41 Broadband Routers 41 eInvoicing 41 mprodigy 41 SMS hubbing 41 Gateway NCG 41 Outsourcing Vendors 41 Client Relationship Management 41 Novabase 41 BusinessObjects TM 41 myPolicy 41 Productivity Enhancement 41 Oracle Reveleus 41 Receives INTERNET TELEPHONY 41 Tele2 41 Wirefree 41 telecoms 41 DoD PKI 41 RSA SecurWorld Partner 41 Dialler 41 GSMA Mobile Money 41 Cellular Router 41 LignUp Communications Platform 41 Workforce Optimization Suite 41 SIP Server 41 OpenPages ORM 41 Microinsurance 41 OnBase OnLine 41 Enomaly Elastic Computing 41 Vizzavi 41 SunTone 41 LiveAction software 41 CA Process Automation 41 Klocwork Insight 41 Tivoli Netcool 41 Datacenter Automation 41 BusinessTone 41 Institute Indotel 41 Evolven Software 41 Appian BPM Suite 41 NetSuite Cloud Computing 41 Business Process 41 NetCracker Technology 41 Behavioral Analytics TM 41 jNetX 41 SmartNode ™ 41 OfficeConverter 41 Inventory Optimization 41 Call Routing 41 ISI Telemanagement Solutions 41 Business Continuance 41 tariffing 41 Gartner Dataquest Insight