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(Click for frequent words.) 72 customer loyalty 67 Customer Satisfaction 65 customer 59 operational efficiency 57 Customer Experience 57 Customer 57 customer centric 57 Enzyte effectiveness 56 Customer Service 56 usability 55 continuous improvement 55 Highest Customer Satisfaction 55 satisfaction 54 operational excellence 54 customer centricity 53 referenceability 53 uptime 53 profitability 53 Customer Loyalty 53 maximizing ROI 53 andservice 53 DIRECTV DVR Scheduler 52 reliability 52 ROI 52 ForeSee 52 responsiveness 52 APEAL 52 GuildQuality 52 operational efficiencies 52 CSRs 52 TeaLeaf 52 andcustomer 52 Vocal Laboratories 52 email deliverability 52 Overall Satisfaction 52 Employee Satisfaction 51 Medallia 51 Customer Care 51 SpeechMiner Root Cause SpeechMiner 51 Satmetrix 51 Net Promoter 51 MPi 51 dependability 51 Guest Satisfaction 51 Foresee Results 50 Customer Satisfaction Survey 50 Satisfaction Index 50 SCP certification 50 Customer Satisfaction Surveys 50 Internap FCP 50 cart abandonment 50 Customer Satisfaction Index 50 customerservice 50 Carol Giles Neslund 50 measurement ForeSee Results 49 eService 49 Logo http:/www.newscom.com/cgi-bin/prnh/#/Simon DTour Live 49 JD Power 49 Empathica 49 efficiency 49 Deliberate Listening 49 AutoZoners 49 CustomerSat 49 ACSI methodology 49 TQI 49 MediaTrac 49 Six Sigma methodologies 49 iPerceptions Satisfaction Index iPSI 48 CAHPS ® Consumer 48 Customer Retention 48 Client Satisfaction 48 Teleservices Agencies 48 Highdeal Transactive 48 Customer Experiences 48 Jacada unified desktop 48 Net Promoter Score 48 Guildmaster Award 48 JD Power Customer Satisfaction 48 CallCopy 48 KLAS 48 Customer Advocacy 48 Market Metrix 48 MicroStrategy COO Sanju Bansal 48 STELLAService 48 Valicom 48 Novarica ACE Rankings 48 EnergyPoint Research 48 Reputation Pulse 48 JD Power APEAL 48 YASH Technologies focuses 48 Receives Highest Possible 48 Eliant 48 VocaLabs 48 Market Metrix Hospitality 48 Aberdeen AXIS 48 continual improvement 48 efficiencies 48 user friendliness 47 CustomerLink 47 ePowerCenter 47 MarketTools CustomerSat 47 Press Ganey 47 HyperQuality 47 Amae CI Suite 47 Amica Mutual ranks 47 Dependability 47 LoyaltyTrac 47 PingTone 47 Division FCSD 47 metrics 47 AutocheX 47 referenceable client base 47 measurable ROI 47 Customer Satisfaction Excellence 47 CODiE Award finalist 47 ArrowStream OnDemand 47 RealMetrics 47 Customer Experience ACE 47 Astute Solutions 47 Satisfaction 47 customers 47 quantifiable metrics 47 Supplier Performance 47 MD Buyline IDC 47 Consumer Satisfaction Index 47 quantifiable ROI 47 Strativity 47 Strativity Group 47 Vehicle Dependability 47 resellers integrators 47 CAPINC 47 Uptime 46 Reflexis 46 ServiceFlow 46 eTailers 46 SCP Certification 46 investment ROMI 46 User friendliness 46 Jim Dvorkin CTO 46 GXS B2B outsourcing 46 Bizrate Circle 46 Supplier Scorecard 46 Retail Satisfaction Index 46 INetU 46 Dealers Choice Awards 46 ETO manufacturers 46 Vehicle Dependability Study 46 IntelliChoice 46 CCEOC 46 Customer Loyalty Engagement 46 Info Directions 46 ResponseTek 46 MindSolve 46 Reputation Institute 46 www.theacsi.org 46 Magstar 46 Fred Lizza 46 Ethos Consultancy 46 JDPower.com 46 Rodney Kuhn Envision 46 Customer Delight 46 UTOPY SpeechMiner SpeechMiner Enterprise 46 postpaid churn 46 KNOVA 46 aftersales 46 Overview Demands 46 Avaya Platinum 46 Neocase FR 46 stabbings Keppel 46 Customer Support 46 CRM Excellence 46 KLAS distinction 46 Mindshare Technologies 46 Customer Feedback 46 R DVR Scheduler 46 productivity 46 Donna Fluss president 46 Claes Fornell founder 46 NICE SmartCenter 46 maximizing uptime 46 Dev Chanchani 46 Neocase CS 45 findability 45 DOVICO Timesheet 45 Opinionmeter 45 Representatives CSRs 45 key differentiator 45 BusinessPartners 45 Unitime 45 Service Level Agreements 45 Michael Pietrunti 45 Operational Excellence 45 ForeSee Results identifies 45 Overall Customer Experience 45 SAFEcontractor accreditation 45 CognitiveDATA 45 Keynote Customer Experience 45 Customer Loyalty Index 45 Tellennium 45 BizRate 45 WebiMax 45 Angie List Super 45 cross-sell/up-sell 45 Centuria Corporation 45 HCAHPS 45 T BusinessDirect 45 arriving punctually 45 eMazzanti 45 excellence 45 Customer Respect 45 Ranked Highest 45 PP# [001] 45 SoftMed 45 Sage CRM SalesLogix 45 Eptica 45 Talisma Knowledgebase 45 level agreements SLAs 45 Novarica Average 45 AutoPacific Vehicle Satisfaction 45 Mr. Moukadam 45 Sitebrand personalizes 45 Customer Responsiveness 45 IntelliResponse 45 J.D. 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